Customer Focus

TRANSCRIPT: One of the most important concerns for business is the ability to meet their customer needs. Meeting their needs equates to high scores in customer satisfaction and keeps customer retention levels at a high percentage. The key to success in this field is in a company’s CUSTOMER FOCUS. Prioritizing the needs of the client…

Leadership

TRANSCRIPT: No matter the vehicle – car, train, bus, airplane, cruise ship, even a tandem bicycle – one of the most important aspects is the person or people behind the wheel. With that idea in mind, it makes perfect sense that a business is only as good as its leadership. At Integrity Adjusters we have…

Adaptability

TRANSCRIPT:  The Cambridge Dictionary defines adaptability as “a willingness to change in order to suit different conditions.” Another way to describe adaptability is to be flexible. Companies like Integrity Adjusters who incorporate this trait can respond quickly to emerging trends, technological shifts, and changes in the industry economy. In today’s insurance claims landscape, it is…

Innovation

TRANSCRIPT: Throughout the month of February, we’re bringing you specific character traits of Integrity Adjusters and reasons why we are excellent strategic partners. At Integrity, we embrace INNOVATION, something crucial for business success. Innovation fosters creative problem-solving and cultivates a sense of continuous improvement to meet evolving client needs and to navigate industry changes as…

A Lesson from Groundhog Day

This week, Gene Williams looks at Groundhog Day with a different twist. What can we take away from the iconic Bill Murray movie that will improve our work skills? TRANSCRIPT: January is nearly over. That means it’s almost Groundhog Day. While some view this day as an indication as to how much more winter weather…