TRANSCRIPT:When it’s time to purchase any sort of product, it benefits you to consider where that product falls on the Quality Chart. Most sound businesses should consider the same for their business partners. Opt for low quality, and it won’t last. Think about it. Where is the Yugo now? In a product, like an automobile, high quality or luxury will sting you in the wallet. But for an IA firm to help handle your claims, high quality is essential to treat your policyholders right. The kind of high-quality service you receive from Integrity Adjusters will result in fewer customer complaints…

TRANSCRIPT:When you are searching for the right strategic partner, you need to look for a laundry list of character traits. An important one is, are they efficient? You need to seek partnership with a firm that knows how to maximize its resources and enhance its productivity. Efficient operations such as always looking for ways to streamline processes, optimize workflows, and minimize waste will always contribute to customer satisfaction, especially when it comes to helping your policyholders get their claims closed out. This is just another one of the characteristics of Integrity Adjusters that allows us to focus on your company’s…

TRANSCRIPT:What makes Integrity Adjusters such a good choice to be one of your go-to IA firms? Another important trait you’ll discover here is COLLABORATION. This sets us apart because collaboration encourages knowledge-sharing and strengthens our team cohesion. Our problem-solving skills are greater than those who don’t exercise collaboration. What this means for a carrier who uses Integrity Adjusters is they are working with a firm that can achieve greater overall productivity by pooling together our diversity in skills, knowledge, and experience. It all comes down to making sure your policyholders are treated fairly, respectfully, and their claim is brought to…

TRANSCRIPT:INTEGRITY: Whether attributed to a person or a business, it describes an entity that maintains honesty along with ethical behavior, creating as a result positive relationships with its clients, employees, and collateral strategic partners. For Integrity Adjusters, it’s more than just our name. It’s our way of life. It gives us a competitive edge and positions our company for success in an ethical and transparent manner. Without trust and credibility, business failure is assured. Integrity also attracts like-mindedness, as we see in our existing clients. With that type of business balance, Integrity Adjusters remains one of the best IA firms…

TRANSCRIPT: One of the most important concerns for business is the ability to meet their customer needs. Meeting their needs equates to high scores in customer satisfaction and keeps customer retention levels at a high percentage. The key to success in this field is in a company’s CUSTOMER FOCUS. Prioritizing the needs of the client helps assure long-term success for any business. Integrity Adjusters has long sought to enhance their CUSTOMER FOCUS by integrating internal audits of their claims team, including staff personnel as well as its roster of independent adjusters. By examining our procedures and how they can improve,…