Allen has a very brief word of advice to contemplate when on the road to your life’s goals.

Ask most people who know me….and I mean REALLY know me, and they’re likely to tell you that I am very firm in my beliefs. I think that’s their way of saying I’m stubborn and hard-headed.  However, I also know there is a huge difference in being on the straight & narrow path and being narrow-minded. I believe in expanding your horizons and being exposed to various beliefs and opinions. I have a great appreciation for those who are willing to step up and share their beliefs with whomever is willing to listen. Just last week, I was listening to…

Today I thought I might traverse the boundaries between language, morals and spirituality. In the last 15 years, I’ve noticed a disturbing increase in the amount of unscrupulous and downright unethical actions of individuals within the insurance claims arena in attempts to justify making a profit via a loss. Sometimes it’s an insured being “opportunistic” with questionable damage, other times it’s a PA or attorney overinflating an estimate with premium grade replacements (as in using a category of Custom-Built Cabinetry when you know good and well it came off the shelf at a big box store), or adding more labor…

The proliferation of social media use in the past few years has really been an eye-opener for me in that it has put a glaring spotlight on the horrendous spelling and grammar errors committed by its users. At what point did the school system stop teaching the differences between there, their, and they’re? How about to, too, and two? And don’t get me started on your and you’re. So, I’m not going to dwell on a subject that is beyond any hope for repair, but it did spark my creativity to talk about other words that can often be misinterpreted,…

The profession of “Claims Adjuster” could easily be categorized as unusual… apart from the norm… not your typical 9-5. Throughout the year, we respond to and interact with people who have undergone (more often than not) strenuous and emotional ordeals. In an earlier post, I wrote about the importance of having empathy when dealing with those affected by the losses we adjust. I want to spend a little extra time on that thought as we have just passed the one-year mark of Hurricane Michael that slammed onto the Florida panhandle last October. When dealing with a storm of that intensity,…