Author: Allen Lyle

Gene and Allen discuss how to grow your business by using personal contact instead of virtual contact.

Superior customer service includes having the skills to de-escalate an explosive situation with an angry customer. Gene shares a tried and true technique.

It’s no surprise that medical science has proven a direct correlation between your mental health and your physical health. More often than you may realize, your attitude and outlook can determine how you feel physically. For many years, I’ve heard people say there are two rules to keeping your sanity when raising kids: Don’t sweat…

Gene shares his strategy for continuing to move onward and upward.

It’s very easy to play the Blame Game. Before you do, though, Gene & Allen have a word of advice.